Mobiq partners with Transport Systems Catapult on major research project

Mobiq Group has been working with Transport Systems Catapult (TSC) to research innovation in the taxi and private hire sector and how the sector will integrate with the emerging Mobility as a Service (MaaS) landscape.

TSC is one of several industry innovation catapult agencies set up by the government to promote investment and innovation in strategic industries in the UK. 

MaaS services aim to give people an enhanced choice of transport options so that they can reduce their reliance on personal cars switching to a combination of public transport, walking/cycling, long and short-term car hire, taxis and private hire vehicles. 

Taxis and PHVs are crucial to the success of the scheme to fill in the gaps where public transport is too inconvenient and where journeys are too long for cycling: typically, when there is luggage involved or where transport is required outside core public transport hours.

Mobiq played a key role in making sure leading operators were consulted and their views considered and included in the project.

Mobiq offers GDPR Readiness to Taxi & PHV operators

Mobiq has launched its 'GDPR Readiness' service to taxi and private hire operators across the UK to help them get compliant for the new regulations at the end of May 2018.

On May 25th, the current Data Protection Act is superseded by the new General Data Protection Regulation (GDPR) and every business in the UK needs to be compliant. 
The new regulations place new responsibilities onto any business that processes personal data, and taxi and private hire operators are deemed to be relatively high risk as they hold personal data on their drivers, and of course clients.

The penalties for breaching GDPR are far greater than under the Data Protection Act, with fines of up to 4% of global turnover or £17m, whichever is the greater, for the most serious breaches. With around 80% of all data breaches being down to human error it is vital that taxi and PHV operators in  the UK take steps to ensure they are compliant and can provide evidence of the measures they have put into place to mitigate a breach.
Simon Haynes, Director at Mobiq, commented: "We've spoken to a number of small to medium taxi and private hire operators across the UK, who seem to think GDPR won't apply to them as they are small operations, but the regulation applies to every company, regardless of size. Because taxi and PHV operators process personal data for customers and drivers, they must ensure they have properly compiled a Data Asset Register and can evidence the lawful process under which they are processing all that personal data. If they are using other systems or moving data to other suppliers that can add an extra layer of risk, so it is vital operators make sure they are compliant with GDPR and not unduly exposed to the punitive fines and penalties that will apply after May 25th this year."
Mobiq is offering GDPR Readiness to Taxi and PHV operators of all sizes in the UK, to provide some simple to follow steps they need to put in place to help get compliant for the new regualations. This includes training and practical assistance in preparing the necessary processes, procedures and documentation.
Simon Haynes added: "It does not need to be a huge burden on a business. Some would have you believe that GDPR is a huge undertaking. It doesn't need to be, but it does require some proper processes to be applied and firms must demonstrate they have taken appropriate steps to ensure compliance and to protect the data they hold on any person- whether it is staff, drivers or clients. The way that data is processed and the rights that need to be afforded to data subjects are paramount in the new regulation, and at Mobiq we are offering assistance that is tailored to the taxi and PHV market."
Mobiq offers training on the principles of GDPR- with specific advice on implementation in the taxi and private hire sector. They also offer assistance in pulling together robust policies, procedures and documentation to help operators prepare for compliance. As well as helping operators avoid falling foul of the regulations, this also assists operators in improving their data privacy and security measures.

Simon added: "Some operators using dispatch systems are under the impression that all of the onus falls to their dispatch system provider, and that is not the case. In many cases the taxi and PHV opertors are still the data controllers and in many instances they are also a data processor as well. In both cases it is vital the operators themselves understand the personal data they hold and process and the requirements that GDPR places upon them on every category of data they manage."

For more information on the Mobiq GDPR Readiness service for Taxi & Private Hire Operators, email:

One Transport nominated for top award

Gett’s One Transport, the leading web ordering and management platform providing ground transportation solutions for global corporations, has been nominated for the 23rd Annual Business Travel Awards’ “Best Ground Transportation Company” of 2018. 

OneTransport was built and optimized with the help of Chicago-based software company Sphere Software -- and the platform provides access to 1,500 cities across 35 countries, and up to 200,000 executive cars.

“This is extremely exciting for our client, Gett,” said Sphere Software CEO Leon Ginsburg. “One Transport is a phenomenal platform for businesses looking to streamline their ground transportation. This nomination is a testament to the hard work that both of our teams put into One Transport.”

Gett, the global leader in business ground travel, turned to Sphere Software early this year to help build One Transport from the ground-up. “Gett wanted to expand upon their current B2B services,” said Sphere Project Manager Artem Korenev. “One Transport was the solution our joint-teams came up with; a B2B platform where companies are able to benefit from Gett’s supply of hundreds of different vehicles, from black taxis to executive cars.”

One Transport features a front-office dashboard that is accessible to companies once they sign up for the platform. This insightful dashboard allows companies to: view statistics showing a company’s booking trends, create employee profiles and destination points, manage account roles, choose from six different vehicle options, create travel policy rules for individual users, and much more.

Additionally, One Transport is only offered to Gett’s highest-rated black taxi and private hire drivers. This ensures the best-quality drivers for their B2B customers, as drivers cannot cancel their ride once a pick-up is confirmed.

“After familiarizing themselves with the product, it only took the Sphere Software team a week to start suggesting new features that are valuable to not only the UK market, but the global market as well,” said Anton Macius, Head of Product and Development at Gett UK. “Sphere’s ability to understand what the product is about, and being able execute, impressed me.”

Matteo De Renzi, Managing Director of Gett UK, also commented: “Gett not only offers a quality black cab service for fast and efficient journeys, we connect companies to a whole range of corporate travel fleets across the UK and around the world. Working with Sphere has allowed to provide the very best service to our client and we’re very pleased to be nominated for Annual Business Travel Awards.”

Winners of the 23rd Annual Business Travel Awards will be announced on January 22, 2018. This event will take place at the JW Marriott Grosvenor House Hotel, Park Lane, in London, UK. To view the shortlist for each travel award, visit Business Travel Awards’ website.

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